About Attwood Marshall Lawyers
Attwood Marshall Lawyers traces its foundations back to 1946. Today, we are a growing, innovative law firm with offices located all around Australia. Our intent is to help people and change their lives for the better.
At Attwood Marshall Lawyers, we take great pride in providing exceptional customer service. Our lawyers are leaders in their field and we have specialist teams covering all areas of law.
In addition to providing industry-leading legal services, Attwood Marshall Lawyers also plays a key role in educating the community about important issues that impact the most vulnerable people in society. We champion social justice.
We celebrate a rich history, a strong connection to the local areas we are based, and a drive to innovate so that we can serve the community in the best way possible.
Attwood Marshall Lawyers is an incorporated legal practice in Queensland in accordance with the Legal Profession Act 2007. The Legal Practice Director is Jeff Garrett, who is also the Managing Partner, who has been part of the firm for over 40 years.
For us, it’s all about helping people
According to a number of national surveys, the three most stressful issues we can face in our lives are death, divorce and moving house. It just so happens that these are three of the main areas of our legal practice. Being aware of, and understanding, what you are going through during this stressful time is just as important to us as delivering practical and efficient legal solutions for your personal situation.
Why choose Attwood Marshall Lawyers?
Attwood Marshall Lawyers provides clients with the best of both worlds: top tier legal knowledge provided by industry-leading lawyers who practice exclusively in their area of law. You will always have access to all the resources you will need for your matter, combined with a personal approach and local law firm service. You will never feel like “just a number”.
Commitment to exceptional client service
Specialist Departments
We have specialist departments across all areas of law, headed up by either a partner or special counsel who practices exclusively in that area. This enables us to provide an all-round legal service to our clients while retaining the ability to provide specialist advice across each area of law.
Each department is managed by a Department Manager. The Department Managers ensure that incoming enquiries are immediately directed to the right lawyer. The Department Manager will review the enquiry and confirm that it is a matter we are able to assist with, and will make an appointment for the client to see the appropriate lawyer, taking care of all necessary arrangements. Once you have retained us to act on your behalf, you will have direct access to your Lawyer and our Paralegals via phone and email.
Dedicated Staff
Attwood Marshall Lawyers employs over 78 staff members, which includes 50 professional staff (Lawyers and Paralegals). We also have a number of law graduates and law clerks who assist our senior lawyers.
Our staff pride themselves on their unwavering dedication to their clients and commitment to delivering exceptional legal services.
Our team of highly skilled lawyers, paralegals, and operational staff are passionate about staying at the vanguard of legal developments, to offer the most up-to-date advice and support. Our staff care and are trained to listen and connect with our clients.
Quality Management System ISO 9001:2015 Accreditation
Attwood Marshall Lawyers has always been at the forefront of office technology and we have implemented an electronic file and document management system through our practice management software providers, Leap. We maintain an accreditation to the Quality Management System ISO 9001:2015 in the Provision of Legal Services. This allows us to display the internationally recognised red five-tick Standards Mark. This has only been possible through our ongoing commitment to improving our processes and procedures. What this means for our clients is that we have the systems in place to provide the best possible customer experience and quality services. At the heart of our business is our intent to help people; and these systems help us deliver on our intent.
What does this mean to you as our client?
Here for you when you need us
We are committed to pursuing excellence in our internal management and service delivery. We continue to take steps to transform our practice and yield significant dividends in productivity and the highest quality of service to our clients, helping them in what are usually very stressful circumstances. Our team are available any time to assist you. You can call our 24/7 phone line, chat through our live chat app on this website, visit any one of our conveniently located offices or email any of our departments directly.
Cost savings
By utilising the best electronic systems, this passes on cost savings to our clients by reducing soft disbursements, including the cost associated with printing, photocopying, postage, facsimile fees and storage costs. The electronic systems also bring down professional charges due to the reduction in time in dealing with most attendances.
Open communication and service you can depend on
Communications are more often than not instantaneous from the time we receive them. This promotes the timely actioning of client matters and, most importantly, provides better quality service to our clients.
We ensure we communicate clearly and effectively with you throughout the entire process, so you know where you stand every step of the way.
Environmentally friendly
The need for paper is eliminated by using online systems, electronic storage of documents and files, electronic databases, the use of email, and replacing reference books with online resources. This significantly reduces our environmental impact. We encourage our clients wherever possible to opt for electronic forms of communication so they can participate in our efforts to help the environment and keep costs to a minimum.
Snapshot: History of Attwood Marshall Lawyers
Attwood Marshall Lawyers traces its foundations to post war 1946 when the late Eric Attwood commenced a practice in the Tweed Heads/Coolangatta area at the conclusion of World War II. Eric Attwood subsequently formed a partnership with Bob Marshall and Jack Woodward to form Attwood Marshall & Woodward.
Eric’s son, Richard Attwood joined the partnership in the 1970’s. Jack Woodward left the firm to set up his own practice in 1979. From that point on, the firm has been known as Attwood Marshall Lawyers.
Bob Marshall and Richard Attwood saw a huge period of change during the late 70’s and earlier 80’s, with the most advanced technology of their time being introduced to the firm, and whilst embracing innovation and technology they ensured they maintained strong person-to-person contact with clients, a sentiment which remains strongly in place in the firm today.
Although still associated with the firm’s progress and activities, Bob Marshall retired from the practice in 1989 and Richard Attwood retired in 2001.
The firm has been linked to some of the most iconic cases including a famous case involving US Scuba divers Tom and Irene Lonergan who disappeared while on a guided diving excursion off Cairns, which ultimately was the subject of a Hollywood movie. As a result of the inquest, the Queensland Government changed laws relating to the regulation of the diving industry.
Other landmark cases the firm has won include a class action undertaken on behalf of more than 200 Australian women who had suffered injury following silicon breast implant surgery, a successful case following the death of a young woman who had received the drug ‘Naltrexone’ which promoted by its manufacturer was meant to be a treatment for heroin addiction, and fighting against a billion-dollar company to uphold the legal rights of a social worker who was assaulted at the Manus Island Detention Centre in 2014.
Today, Attwood Marshall Lawyers employs over 70 staff, and has 7 office locations around Australia, with 5 located across the Gold Coast, Brisbane and in Northern New South Wales to meet the growing demand from its South East Queensland and New South Wales markets.
We value your feedback!
Please tell us about your experience.
Our law firm is nothing without our clients. We care about what you think, which is why we have based our business around what’s important to you. We are always keen to learn more about our clients and to receive feedback on their experience with Attwood Marshall Lawyers.
If you would like to give us your feedback, please complete our Online Feedback Form or click here to leave a review on Google.
To make an appointment, call us on 1800 621 071 or complete the form to the right and our friendly team will be in contact with you as soon as possible.
