About Attwood Marshall Lawyers
Attwood Marshall Lawyers traces its foundations back to 1946 when the late Eric Attwood started his practice in the Tweed Heads area. Today, we are a growing, innovative law firm with offices located all around Australia. Our intent is to help people and change their lives for the better.
At Attwood Marshall Lawyers, we take great pride in providing exceptional customer service. Our lawyers are leaders in their field and we have specialist teams covering all areas of law.
In addition to providing industry-leading legal services, Attwood Marshall Lawyers also plays a key role in educating the community about important issues that impact the most vulnerable people in society.
We celebrate a rich history, a strong connection to the local areas we are based, and a drive to innovate so that we can serve the community in the best way possible.
Attwood Marshall Lawyers is an incorporated legal practice in Queensland in accordance with the Legal Profession Act 2007. The Legal Practice Director is Jeff Garrett, who is also the Managing Partner, who has been part of the firm for over 40 years.
Commitment to exceptional client service
We have specialist departments across all areas of law, headed up by either a partner or special counsel who practices exclusively in that area. This enables us to provide an all-round legal service to our clients while retaining the ability to provide specialist advice across each area of law.
Each department is managed by a Department Manager. The Department Managers ensure that incoming enquiries are immediately directed to the right lawyer. The Department Manager will review the enquiry and confirm that it is a matter we are able to assist with, and will make an appointment for the client to see the appropriate lawyer, taking care of all necessary arrangements. Once you have retained us to act on your behalf, you will have direct access to your Lawyer and our Paralegals via phone and email.
Attwood Marshall Lawyers employs over 60 staff members, which includes 37 professional staff (Lawyers and Paralegals). We also have a number of law graduates and law clerks who assist our senior lawyers.
Our staff pride themselves on their unwavering dedication to their clients and commitment to delivering exceptional legal services.
Our team of highly skilled lawyers, paralegals, and operational staff are passionate about staying at the vanguard of legal developments, to offer the most up-to-date advice and support.
Our staff care and are trained to listen and connect with our clients.
Quality Management System ISO 9001:2015 Accreditation
Attwood Marshall Lawyers has always been at the forefront of office technology and we have implemented an electronic file and document management system through our practice management software providers, Leap. We maintain an accreditation to the Quality Management System ISO 9001:2015 in the Provision of Legal Services. This allows us to display the internationally recognised red five-tick Standards Mark. This has only been possible through our ongoing commitment to improving our processes and procedures. What this means for our clients is that we have the systems in place to provide the best possible customer experience and quality services. At the heart of our business is our intent to help people; and these systems help us deliver on our intent.
What does this mean to you as our client?
Here for you when you need us
We are committed to pursuing excellence in our internal management and service delivery. We continue to take steps to transform our practice and yield significant dividends in productivity and the highest quality of service to our clients, helping them in what are usually very stressful circumstances. Our team are available any time to assist you. You can call our 24/7 phone line, chat through our live chat app on this website, visit any one of our conveniently located offices or email any of our departments directly.
By utilising the best electronic systems, this passes on cost savings to our clients by reducing soft disbursements, including the cost associated with printing, photocopying, postage, facsimile fees and storage costs. The electronic systems also bring down professional charges due to the reduction in time in dealing with most attendances.
Open communication and service you can depend on
Communications are more often than not instantaneous from the time we receive them. This promotes the timely actioning of client matters and, most importantly, provides better quality service to our clients.
We ensure we communicate clearly and effectively with you throughout the entire process, so you know where you stand every step of the way.
The need for paper is eliminated by using online systems, electronic storage of documents and files, electronic databases, the use of email, and replacing reference books with online resources. This significantly reduces our environmental impact. We encourage our clients wherever possible to opt for electronic forms of communication so they can participate in our efforts to help the environment and keep costs to a minimum.
We value your feedback!
Please tell us about your experience.
Our law firm is nothing without our clients. We care about what you think, which is why we have based our business around what’s important to you. We are always keen to learn more about our clients and to receive feedback on their experience with Attwood Marshall Lawyers.
To make an appointment, call us on 1800 621 071 or use our Online Enquiry Form to send us your details and one of our friendly team will be in contact with you as soon as possible.