Client Testimonials

Recently due to some circumstances within our family we had to update our will. As we live on the Gold Coast it was not practical to have our Wills located elsewhere. We decided to use Attwood Marshall Lawyers in Coolangatta. Our Estate Lawyer was Xara Coassin, Xara was a very effective communicator, advising and taking time to explain and recommend our journey forward and understanding our family complications. After two meetings to complete the process of updating our wishes we felt complete confidence with Xara and the team at Attwood Marshall. I could not fault any of their processes. Highly recommended would never hesitate to make contact if any circumstances required further adjustments to our will.

I recently had the opportunity to work with Donna, Debbie, and the estate team at Attwood Marshall for an estate matter. From the moment I stepped into their office, I was met with warmth and a genuinely welcoming atmosphere. Their team was not only helpful but also impressively knowledgeable. it is clear that they are a heart-led practice, and they have their client's best interest at heart. Based on my experience, I wholeheartedly recommend Attwood Marshall for anyone in need of estate services. I wouldn't hesitate to refer my clients, friends, and family to them.

How can I thank you enough. From the very first time, I spoke with you and at all times since. You have been an absolute pleasure to communicate with. At my stage of life, the work and experiences I have had to deal with, over a lengthy period. Both in my work and private life. I thought I could handle pretty much anything.. However in this matter, I was completely lost. With your professional, knowledgeable, caring and ability to explain, whilst keeping me calm. Has been outstanding. Thank you again Debbie, to you and to your extremely professional and competent company.

Hello Debbie... Thank you for everything you have done. You have gone beyond the call of duty and humanised the legal profession greatly. As my daughter said a few years ago you are "a good egg" for a lawyer 🥰 My thanks and best wishes go to Larisa as well.

Lawyers have a reputation for being cold hearted and only interested in facts. However, from the moment I first had dealings with you, you've shown the personal, genuine, human side of your nature, and I feel so proud, so lucky, to call you my lawyer.

From the moment we met Jeremy we felt safe, understood and supported. Not only that but Jeremy knows his Injury Law inside out which would offer confidence to any client. Jeremy kept us well informed and his communication was excellent. There were no hidden surprises and the process went exactly how he explained it would. Thanks also to the team, including Henry, Kevin, Amy, Sue, Jan and Sally. You have all been very supportive and professional. It is really difficult to be the client, emotionally, and the case causes undue stress, however knowing that I had the Attwood Marshall Lawyers team in my corner gave me a sense of calmness knowing you all had my back and had it under control. We won together as a team.

The service and professionalism displayed from the get go, along with the patience and courtesy shown by both Debbie & Lucy throughout the journey are truly reflective of an outstanding law firm and two excellent solicitors whom I would indeed highly recommend.

Honestly, I cannot thank you, Deb and Kevin enough. I'm not going to lie, I was quite skeptical of solicitors and had grave concerns, but Deb was right – Attwood Marshall Lawyers are like a big family and seem to genuinely care. If it wasn't for your ongoing support throughout some of the darkest times of my life, I don't know if I would've pulled through as well as I did. The professionalism, reassurance and care you exhibited throughout was of utmost importance to me seeing light at the end of the tunnel.

Thanks to you and the team on a job professionally done. I have been using the services of Attwood Marshall Lawyers for over 50 years and now in my twilight years I still have no reason to change.

My wife and I were recently referred to your Will Specialist, Zoe Penman, at your Kingscliff office. We found her to be welcoming and sensitive to our needs. She guided us through our discussions using her extensive professional knowledge – she is a great asset to your company. We just loved our appointments with her and would recommend her services without hesitation to anyone needing legal advice.

April Kennedy from Attwood Marshall Lawyers is brilliant. I would highly recommend engaging her services if you want the best lawyer in town. I was in a horrendous and very complicated family financial situation. April navigated me throughout my worst nightmare with legal expertise, kindness and compassion. To have someone you can trust on your side is ultra important but to have April Kennedy on your side, far transcends that. She was with me all the way. She picked up the phone when I called, answered my emails and questions honestly without all the legal jargon and most importantly, believed in me. Every once in a while, someone comes along in life and restores your faith in the kindness and decency of human beings. April’s that person. She has fine qualities that are rare in a person and rarer to find in any lawyer. A true class act.

Attwood Marshall Lawyers and solicitor Martin Mallon did an exceptional job in my case – clear communication and costs, always responding to calls and emails, I felt assured that my matter was in good hands. No surprises when the result they achieved was above and beyond what I had hoped for. An amazing achievement. I would not hesitate to recommend Martin and his colleagues at Attwood Marshall.

Mum and I would like to thank you, for taking over our matter. We know it wasn’t easy and straight forward as we initially thought from the beginning. It was long and a tedious process. There were many difficult elements, emotions and family history surrounding our matter. Thank you so much for your support, for your professionalism, for your understanding, your patience, your guidance, your dedication to our matter and most of all, thank you for being humble throughout this difficult time. Mum and I wouldn’t have the outcome we achieved together, if it wasn’t for you and your knowledge on Wills and Estate law. Mum and I will be forever grateful to you.

Thank you so much, Raphaelle! We truly appreciate your proactive help and support on the purchase of our first home and would like to thank you from the bottom of our hearts for your attention to detail, professionalism and timely advice. It was a true pleasure to work with you and we wish you all the very best for your future!

Very impressed with both the professional and personal efforts of Lucy McPherson regarding our case from first contact. Very informative and genuine attention to all possible courses of action available to us. Her dogged determination with a somewhat difficult opposition resulted in a resolution through the District Court, or so we thought. Further inaction after Court Orders failed to advance our Case, Martin Mallon was appointed to attempt to find a resolution. Martin has an excellent work ethic backed by a meticulous attention to detail. His foresight to recommend alternative strategies proved to be successful in not only achieving a win for us in the Supreme Court but also in saving considerable costs to the Estate. We highly recommend Attwood Marshall and their Team.

Finally home, thanks Jeremy for getting me through this very difficult time, I feel like a weight is lifted and I can now get on with finding my new path in life – whatever it may be. You have been a great support and your legal advice has been spot on. Thanks also to Kevin, you both make a good team and your relationship was an asset to the case, I don’t believe that I could have achieved such a good result with anyone else, although I hope I never need you again (no offence).

My husband and I would like to sincerely thank you for all the hard and speedy work you had put into my compensation claim. You are a credit to your profession. We could not be more happy with the wonderful outcome. Would you also pass on our sincere thanks to Kevin. He certainly proved to be a valuable asset on the day of the conference and I was glad he was on my side.I am now relieved that this is behind me and can really concentrate on getting myself fully recovered. Once again many thanks.

Once again you have delivered with exceptional professionalism. I honestly cannot thank you enough for what you have done for me and the manner and speed in which it was all handled. It has worked out really well, greatly appreciated! Thanks again Jeremy.

Thank you, Jeremy. When you mentioned that your overarching intent as a firm is 'to help people', you've captured the very essence of my impression of yourselves from yesterday's meeting perfectly. I felt certain you are genuine and doing your job for the very right reasons. Sadly, many in your profession don't give this aspect the importance and priority it should have, so I'm very happy and grateful you've given me an opportunity to maximise my potential in helping Jason in this difficult situation. Have a great day!

Jeremy, today I received the settlement payment for my w/c claim I would like to thank both yourself and Kevin for all your hard work but most of all you Jeremy for going that extra mile. You are indeed a wonderful young man and I would like you to know that the extra effort did not go unnoticed. I look forward to working with you on this next hurdle my superannuation claim.

I feel very fortunate that when I made the initial phone call to Attwood Marshall I was transferred to Jeremy. From that initial call Jeremy displayed excellent communication skills as he gave me a full lengthy explanation of the claim procedure, costs and possible outcomes. Following the initial contact I felt positive and reassured. Throughout the claim Jeremy has remained communicative and easily contactable. When there hasn't been any communication I didn't have to wonder if he was doing anything as he always was remaining very organised, in fact one step ahead of Alliance anticipating their next step. When alliance employed a solicitor Jeremy even supported her. When we encountered some private matters of mine Jeremy was very respectful and kept these private.

Thanks Amanda. We all are very appreciative of what you and Richard have done for us. Things could have been very different without Richard’s expertise.

Very satisfied with Amanda`s commitment to our overall circumstances. She explained some things we hadn't even thought about. We started using your services in 1998 and continued with updating Wills etc. We have been very happy with your services over the last 16 years - very professional!!

For what we required our lawyer was excellent and informative. Amanda followed through by phone as well. It was a pleasure to see a neat and immaculate employee.

Dear Jeff. I write to you as a client of Attwood Marshall since 2012, in which I made my will ,and at the time was handled by Debbie Sage. I have now updated my will. I Would like to commend your team for their professionalism, excellent customer skills and their ability to quickly handle the matter for me. As a retired Police Officer, I had many dealings with solicitors, lawyers and barristers, some were good and some really bad experiences especially in the courtroom. I have no doubt you set a high standard for the staff you employ at Attwood Marshall, but I feel that the staff that tended to my matters have worked well above that standard and would ask that they be praised and recognised for their good work. I now intend to recommend these ladies to our friends who may be in need of the services of your office.

Dear Amanda, Meeting you at the Red Cross day was a joy. I want to thank you for the positive experience you created in preparing my will, which you carried out with such professionalism, kindness, and loveliness. You made it easy and comfortable, and you gave me a full sense of ownership of the process especially at completion. I wish you all the best in your career and wish you blessings for a very happy life.

Hi Jeremy, Thanks again for everything. It's still a bit surreal it's finally over! I'm very grateful to you, Rhiannon and Kevin for all of your patience, hard work and perseverance throughout the case. It was certainly frustrating at times but we got there in the end.

Hi Jeremy, It has been a great journey dealing with you and Henry. We learned a lot along the way, and appreciated the guidance and advice presented to us. We wish you and Henry all the very best in your legal career and business.

Thanks very much for this great outcome and for all your professional support. It has been a pleasure dealing with Attwood Marshall Lawyers, everyone has been incredibly supportive, professional and great to work with, as I have found in the past.

Top marks to the Dream Team, Debbie and Angela and always a great welcome and service in reception from Jennifer and Kelli. I had anticipated a simple process for my legal matters, it became a very stressful situation. My matter was handled so well by an amazing team!

I found Larisa to be very helpful and was able to explain things easily in terms that I could understand. The process of preparing my Will was a lot easier than I thought it would be thanks to her. I also would like to make mention to the front office team, they also made you feel very welcome on arrival at the Robina Town Centre office.

I felt compelled to write and express my appreciation with regard to the way my recent litigation was undertaken by Rhiannon. Not only did she keep me informed of all the developments over the past eighteen months she was totally professional and polite at all times. I found it very refreshing at my mature age to be treated in such a respectful manner.

Your capacity to act in QLD and NSW and your knowledge of both jurisdictions is a real strength of the organisation in my view.

Thank you so much for yesterdays outcome, Rob and I really appreciate the way this was handled. The amount of compensation really surprised us as well as we had no expectations. I now feel confident to move forward and start with the treatments so I can put this all behind me. .

How would you rate your experience with us? Excellent! Was it easy to contact the person acting for you? Yes! What areas can we improve to give you better service? Nothing - Angela was brilliant at her job!

Jeremy, thank you so much! Your patience and diligence helped me more than you know and I cannot imagine there being a better person to have put my faith in. Immediately I decided to give the claim fully over to you, I’ve made some excellent progress in letting go and moving forwards. Thank you!

I have always appreciated your service and concern for transactions from the 1970`s with Eric in Coolangatta office to the ladies at Kingscliff where I did my will recently. Thank you

It's a good ending and we REALLY appreciate what you did for us. I know you pulled out all the stops for me and I don’t think we would have got the results without you doing so

To Jeff and April Thank you for everything that you have done to make our nightmare much easier to deal with. Sincere thanks

Larisa was excellent - friendly and professional with a solid knowledge of the law. It was great being able to go on Thursday night too without having to take time off work.

When I rang to make an appointment about the estate of my late Husband, I was given Larisa Kapur, and what a wonderful team person you have. She understood my awful position which helped me, and has done everything legal to perfection. As I do not have family here on hand, they have been pleased with Larisa's help, telling me everything in a very simple way, but so understanding and very clear.Another person who was always so bright and happy, as I certainly needed that help, was your front lady, Jeanette. Two lovely people who I will never forget.Thank you for all your great staff

We were very happy with all the precise, informative information and help that Larisa gave us. Everyone we contacted in person by phone was pleasant, helpful and polite. As older people we appreciated that.

You excelled beyond all expectations... Deb was so very real in acknowledging that this situation was difficult for me on a very personal level and her kindness, support and advice created in our short time of knowing each other a warm friendship. This to some may have been a simple procedure however, for me is was very difficult and Deb literally took charge of all matters to ensure that I would not have to be overly stressed in any way. She also gave further advice if other matters arose in the future, to assure me that she was there if I needed her.

Jess, thank you so very much for all your hard work and organisation on the selling of our apartment, I truly appreciated your help. Whilst at times I felt anxious and stressed you did your very best to make sure all went well and we achieved the final result. You are a great asset to Attwood Marshall, you do an amazing job.

Jess was absolutely brilliant. Managed to do the entire conveyance without one single phone call (and I'm deaf, and I'm overseas, so that was great).I bought a house, and she managed the whole thing, without me even being in the country, sending all the documents electronically and settlement - everything! She made it easier to buy a house than to buy a pair of shoes! ALWAYS got back to me on my questions quicker than lightning! Brilliant!

As far as I'm concerned you have all been brilliant. I have mostly been dealing with Romy Garrett and I can't fault her superb communication and organisational skills. Thank you Romy. Also Angela Harry for the times I have phoned when Romy has not been there and Angela has known who I am the moment I give my name. No areas that I think you can improve for me. It was a blessing finding Attwood Marshall Lawyers when I did!

Dear Jeremy, I will be eternally grateful to you for all of your invaluable hard work and legal wisdom. Thank you for your professionalism, integrity, continued support and expertise. I really appreciate all of your efforts and would like to express my heartfelt gratitude to you for all the care and concern you have shown me, your analytical skills and for working tirelessly to ensure that the law worked in my favour. I cannot begin to tell you how much I appreciate the amazing legal work you did on my behalf. Thanks for prioritizing me as a client and doing everything in your power to help me win my case. I feel privileged and graced to have you as my legal counsel.

All aspects of April's service to me was exemplary, professional & timely.

I have had dealings with Attwood Marshall for approaching a couple of decades now and have always found the service from your firm to be first class

Finally we would again like to place on record our sincere appreciation for all of your conveyancing services. From our initial meeting, and then via the steady flow of emails and phone calls, we were kept fully informed every step of the way. To us as the client, that was very reassuring. We believe that you managed the whole process with professionalism and in a timely manner. You are a credit to the Organisation.

My husband passed away immediately before Christmas 2019 - everything was closed - I needed advice urgently. Contacted Attwood Marshall Lawyers, was able to speak to a solicitor (out of hours) and received the information I needed. Thank you - excellent service!