Bindy Marshall
Bindy is a highly skilled Senior Paralegal who plays a key role in supporting our Aged Care team. As an Accredited Aged Care Professional, having completed the esteemed Aged Care Steps Accreditation Program, Bindy brings deep expertise and a comprehensive understanding of the aged care industry. Passionate about advocating for those who may feel unheard, Bindy approaches her work with empathy, dedication, and a heart-led commitment to making a difference in the lives of her clients.

Bindy Marshall has worked in the aged care industry for over eight years, after a varied career working in conference events and sales manager roles.

She recognises that putting a loved one into care is one of the most stressful things a family member or friend can do. The people she assists are often at the end of their tether in their dealings with hospitals, aged care facilities and Centrelink. They need simplicity, compassion, and care, and Bindy thrives on being able to guide them through the labyrinth of aged care support.

In a show of true community spirit, Bindy founded the Aged Care We Care Appeal, which delivers over 1,000 gifts to residential aged care facilities and hospitals at Christmas time to those in our community who have no family or friends to visit.

Bindy brings to Attwood Marshall Lawyers significant experience in the financial side of aged care. In her previous role, Bindy prepared, completed, and lodged aged care fees assessments for both aged care and home care packages with Centrelink. She has built up considerable skill in dealing with accounts, finding placement for clients, completing documentation for entering care, and liaising with hospital social workers, home care providers and My Aged Care to support her clients’ needs.

She also enjoys a wide network of contacts in the industry, largely due to her role as chairperson for the Gold Coast Seniors Round Table meetings for the past eight years. The round table is made up of like-minded industry professionals who come together each month to discuss how to improve the aged care and retirement living sectors.

Bindy holds a Cert III in Business Administration and Event Management, as well as a certificate in Community Justice Services (Commissioner of Declarations). She has also obtained a certificate in Suicide Prevention through non-profit Wesley Mission, and a certificate in Introduction to Aged Care through specialist service provider Aged Care Gurus.

Bindy loves going to work to help vulnerable families navigate through the difficulties that can arise during the transition to aged care, giving them the confidence to know that they are making the right choices for their loved one. She’s always loved helping people – it’s her passion and what drew her into the aged care industry.

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Bindy In The Media

Accredited Aged Care Professional and Paralegal Bindy Marshall talks about her Aged Care We Care Appeal

Attwood Marshall Lawyers’ Accredited Aged Care Professional and Paralegal Bindy Marshall appeared live on Channel Seven Sunrise to talk about the Aged Care We Care Appeal.

The holiday season is a time to show compassion, care and support – especially to those who might otherwise not receive a gift. The Aged Care We Care Appeal has embodied this spirit for the past nine years.

Each Christmas, Bindy Marshall, supported by Attwood Marshall Lawyers and a network of local businesses and organisations, collects and delivers gifts to the ‘forgotten elderly’ who have nobody to visit them at Christmas.

What began as a small gesture to several local aged care facilities nine years ago, has grown into a remarkable initiative. This year, 51 facilities, including 5 hospitals, participated, and an incredible 1,190 aged care residents received personalised, wrapped gifts – spreading joy to so many.

Bindy personally wrapped the presents from her home, with the help of her daughter Sienna, husband Bruce, and an army of volunteers from the aged care sector and the Girl Guides.

Bindy is the founder and chairperson of the Gold Coast Seniors Round Table, a forum of around 300 Aged Care industry professionals who come together each month to discuss how to improve the aged care and retirement living sectors.

Saturday 14 December 2024

Amanda Abate reports on Accredited Aged Care Professional and Paralegal Bindy Marshall’s Aged Care We Care Appeal

Attwood Marshall Lawyers’ Accredited Aged Care Professional and Paralegal Bindy Marshall was featured by Channel 7 News, talking about her work with the Gold Coast Seniors Round Table’s Aged Care We Care Appeal.

For nearly a decade, our Accredited Aged Care Professional and Paralegal Bindy Marshall has been collecting, wrapping and delivering gifts every year to the elderly who are alone or may be forgotten at Christmas.

Channel 7 News’ Amanda Abate reported on how Bindy plays ‘Santa’ every year by collecting and delivering around 1,200 gifts to residents in aged care facilities and hospitals, who have no family or friends to visit them at Christmas time.

From starting her collections in September through to November, then in December wrapping with her own merry band of volunteer ‘elves’ at her house, Bindy endeavours to ensure a personalised gift for aged care residents to remind them someone has thought of them, this Christmas.

Bindy has run the Aged Care We Care Appeal via a voluntary group she has developed and chaired for a decade; the Gold Coast Seniors Round Table.

Click here to visit their Facebook page.

Saturday 14 December 2024

Elderly in aged care

They should be afforded the dignity to age in place at home

The federal government’s announcement of more home care packages made the headlines recently. Speaking to Sydney Radio station, 2SM Super Radio Network, our Aged Care Paralegal and Accredited Aged Care Professional, Bindy Marshall told breakfast host, Tim Webster, it’s still not enough.

Over 200,000 Australians are waiting, some for over a year to access essential services that allow them to stay in their own homes, including personal care, domestic support, nursing, meals, and transport.

During the radio interview, Bindy emphasised the rights of our seniors should be paramount, and the government should follow through with their promises.

“They should be afforded the dignity to age in place at home and quite honestly, it’s a joke that we’re promoting the reforms, we’re pushing them out there to say we’re going to give you this opportunity to age in place at home, but they’re not really.”

To hear Bindy’s interview in full, click below:

Australia’s aged care crisis: ‘Our most vulnerable are going to become forgotten’

The number of seniors waiting for a home care package has grown nationally from 289,000 to 364,000 in just one year. And on the Gold Coast, 158 older hospital patients are well enough to be discharged but have nowhere to go.

Attwood Marshall Lawyers Senior Paralegal and Accredited Aged Care Professional Bindy Marshall was interviewed by reporter Amanda Abate for Channel 7 Queensland news, speaking from our Robina office about the growing gap between demand for aged care services and the funding available to meet it.

“We always knew that the baby boomer generation was coming in, but we’ve done nothing to prepare for it,” Bindy said. “Our most vulnerable are going to become forgotten. We’ve got so many people up in limbo.”

Watch the segment here.

Aged care Medicare changes paused after sector backlash: ‘Fraught with danger’

Proposed changes to how GPs bulk bill aged care residents were due to take effect on 1 July 2026, replacing verbal consent with signed documentation before every consult.

Attwood Marshall Lawyers Senior Paralegal and Accredited Aged Care Professional Bindy Marshall told Channel 7 Queensland news that the proposed changes, if introduced as planned, would have been “fraught with danger,” given “95% of our clients cannot sign or consent for themselves.”

If a client couldn’t give consent and was unable to pay privately for a GP visit, she said facilities would have had “no other choice but to bundle them into an ambulance and send them straight to hospital.”

The backlash from the aged care and medical sectors was significant enough that Canberra has since pressed pause on the reforms, introducing a 12-month transition period.

Watch the segment here.

And read Bindy’s opinion piece on the government’s reprieve here.

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